Bill Kuros Review of Xpress Auto Glass December 2017
Barry from your Windy Hill site responded to my request for a windshield replacement. I am a Professor if Chemical Engineering at a Georgia Institute of Technology, so I know quite a bit about the science of glass and polymers.
Despite my background, during the 35 minutes it took Barry to replace my cracked windshield, I was the student. He knows the science as well as the art of windshield replacement— from the caulking agents to the array of different types of glass used in specialty applications like BMW’s and Bentley’s.
He was truly impressive as well as super efficient! He is more than an employee, he is a master of his trade!
Goizueta Professor of Chemical Engineering
Georgia Institute of Technology
Just had my windshield replaced by Daniel from Xpress Auto Glass and this was the most easy, pleasant and speedy experience I’ve ever had with a company hands down. Price was cheapest I found after calling about a dozen places. Daniel was very respectful and me being a woman, he never treated me like I was an idiot as I often find happening by other auto companies. He called me at 9 o’clock on the dot to confirm the appointment, and showed up much earlier than I was expecting which made me very happy. Daniel told me it would take an 45 minutes to 1 hour, however it took about 20 minutes which was much unexpected and wonderful! Hope I never have to have this done again, but if I do, I will definitely call these guys! Everything was great from Jay who gave me wonderful customer service when he answered the phone and booked my appointment to Daniel was very punctual and respectful and knowledgeable, Great work guys!!…
I have found my new windshield replacement company! Previously I had used Safelite for a replacement and did not receive great service or a great installation. Express Auto Glass was amazing! My installer was Eric and he called me with an expected arrival time and arrive on-time. He was very nice and very professional. He even let me watch the whole process, which he handled expertly. He took his time to ensure that the installation was solid for me instead of him rushing to get to another job like with Safelite.
When I called to make an appointment they were very professional and also very nice. I received a call a to reschedule my appointment since the rain would not stay away. They worked to get me into their schedule when it was convenient and safe for my car to be done. They also helped me by contacting the Lexus dealership to confirm the type of glass and features my car was originally installed with by my VIN #. No other company did that for me. Apparently there are 6 different types of features for Lexus glass. They confirmed the ones I had and priced my glass plus the ones that were a little less so I could select one that fit my budget.
When Eric was finished, I was able to pay on the spot with a credit card, which was so much nicer than having to call my payment in or pay in cash. I paid for mine since my deductible would have been more than paying for the replacement myself. Their prices were the best I received over multiple companies in the metro area. The glass quality and installation process was much better than what I had received from Safelite.
If you are in need of a replacement, this is the best place for you to go. This will be my go-to company in future.
Excellent service! Berry arrived earlier than scheduled to my delight and replaced my windshield nice and clean. No big price difference from major competitors, but the quick availability of their team makes it the best experience. They can accommodate you within 24 hours!!! Beat that!
I shattered my window after hours on December 22 and called in a panic. They took me in the next morning to avoid a rainstorm. They worked quickly and diligently while talking with me the entire time showing me each step. They gave me the best quote out of any place with a 30 mile radius. Incredibly thankful for them for helping the day before Christmas Eve
Great experience! The tech arrived right on time and was very professional and friendly. Best price on a new windshield for my Jeep.
Wow, what an awesome experience!! They were so quick and efficient, professional, and I highly recommend them to anyone that needs auto glass repair. They had the best price out there:)